Privacy Policy

PRIVACY POLICY

Concerts Australia

ABN: 32 620 752 767

Last Updated: 18th May 2023

This privacy policy sets out how Concerts Australia uses and protects any information that you give us when you use this website (www.concertsaustralia.com).

Concerts Australia is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

1. INFORMATION WE COLLECT

We may collect the following information:

  • Name
  • Contact information including email address
  • Demographic information such as postcode, preferences, and interests
  • Other information relevant to customer surveys and/or offers
  • Financial information such as credit/debit card numbers

2. HOW WE USE THIS INFORMATION

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • We may use the information to improve our products and services
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests

3. SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

4. CONTROLLING YOUR PERSONAL INFORMATION

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at michael@concertsaustralia.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

5. ACCESS AND CORRECTION

Under the Privacy Act 1988 (Cth), you have the right to access, update and seek correction of your personal information. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

6. COMPLAINTS

If you believe that we have breached the Australian Privacy Principles and wish to make a complaint, please contact us via email and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint.

7. CHANGES TO THIS PRIVACY POLICY

We may change this Privacy Policy from time to time. Any updated versions of this privacy policy will be posted on our website. Please review it regularly.

CONTACT US

For any questions or notice, please contact us at:

Concerts Australia ABN: 32 620 752 767 Email: michael@concertsaustralia.com